Member Concierge – Luxury Health Club

About the role

Join Third Space as a Member Concierge at our iconic Battersea Power Station club. You will be the first point of contact for members, delivering five‑star service in a luxury fitness environment.

Key responsibilities

• Greet members and visitors, ensuring a warm and professional first impression.
• Manage member check‑ins, bookings and enquiries throughout the day.
• Maintain the reception area to the highest standards of cleanliness and presentation.
• Assist with early‑duty management tasks and support smooth club operations.
• Handle member issues calmly and efficiently, escalating when necessary.

Required profile

• Passion for delivering exceptional customer service.
• Ability to remain calm under pressure and work flexible early and late shifts (5:00‑23:00).
• Strong interpersonal and communication skills in English, both verbal and written.
• Self‑motivated, enthusiastic team player.

Required skills

What we offer

• Annual salary of £30,784 (full‑time permanent).
• Complimentary luxury gym membership for you and a guest (value over £5,000 per year).
• Guaranteed monthly hours and a supportive, high‑end team environment.
• Opportunities for development and progression within the company.