Merchandising Admin Assistant

About the role

Join a fast‑moving fashion business in Shepherd's Bush as a Merchandising Administration Assistant. You will provide essential administrative support across trading, merchandise planning and forecasting, helping the team deliver accurate delivery forecasts and smooth product flow.

Key responsibilities

• Generate accurate delivery forecasts to support business planning and resource allocation.
• Produce weekly delivery summaries and provide feedback to the department.
• Prioritise deliveries and workload in line with department and business strategy.
• Coordinate early stock deliveries to ensure smooth product flow during the shipping window.
• Collaborate with Trade and Transport to understand shipping terms and customs requirements.
• Resolve warehouse delivery queries promptly.
• Monitor weekly returns analysis and take action to minimise returns.
• Negotiate discounts, cancellations, SORs and RTVs for late deliveries.
• Manage product visibility on the website, assigning badges such as “Back in Stock” and “More Coming Soon”.
• Prepare and present weekly performance reports for the department.
• Provide general administrative support as required.

Required profile

• Strong analytical skills with exceptional numeric ability.
• High attention to detail and excellent organisational skills.
• Proactive, initiative‑taking attitude and strong work ethic.
• Ability to build relationships with internal and external stakeholders.
• Excellent communication and multitasking abilities.

Required skills

• Advanced Excel knowledge.