Metering Field Team Manager

About the role

Lead, inspire and make an impact as a Field Team Manager within Calisen’s Meter Operations team. You will support the Regional Manager, lead a group of field‑based engineers and drive operational excellence across your region, ensuring safety, quality and customer satisfaction.

Key responsibilities

• Lead and motivate a team of Meter Operatives to achieve high performance and customer service standards.
• Create a safety‑focused, engaged culture built on trust and accountability.
• Support operational planning, continuous improvement and quality compliance across the region.
• Manage recruitment, onboarding, workforce planning and regional budgets.
• Deliver coaching, mentoring and development plans, and handle performance and disciplinary processes.

Required profile

• Full UK driving licence with no more than 6 penalty points.
• Minimum 2 years’ experience in the utilities industry.
• Previous supervisory or team‑lead experience.
• Strong understanding of health and safety in a field‑based environment.
• Excellent communication and stakeholder management skills.
• Proactive, supportive, people‑focused leadership style.
• Commitment to delivering exceptional customer service.
• Flexibility to work within the advertised geographical area.

Required skills

• Microsoft Office
• Email systems

What we offer

• Competitive salary and £4,500 car allowance.
• Excellent healthcare package and company sick‑pay scheme.
• 30 days holiday, rising to 33 days with service, including bank holidays.
• Ongoing training and career development opportunities.
• Supportive leadership team that invests in its people.