Multimodal Export Operator – Air & Sea Freight

About the role

Right Now Group is seeking a Multimodal Export Operator to join its Ashford office. You will oversee both air and sea freight export operations, ensuring shipments move smoothly from origin to destination.

Key responsibilities

• Handle air and sea freight export shipments from start to finish.
• Prepare and manage export documentation such as bills of lading, airway bills and customs entries.
• Liaise with airlines, shipping lines and overseas agents to secure timely cargo movements.
• Manage customs clearance processes accurately and efficiently.
• Ensure compliance with export regulations and client requirements.
• Provide clients with regular shipment status updates.
• Use CargoWise for job file management and shipment processing.
• Collaborate with the pricing and quotations team and support the wider operations team as needed.

Required profile

• Experience managing the full export process, including documentation and customs clearances.
• Ability to work closely with internal teams and external stakeholders.
• Strong attention to detail and commitment to regulatory compliance.

Required skills

• CargoWise operating system.

What we offer

• Salary £30,000 – £32,000 per year (dependent on experience).
• Monday‑Friday, standard office hours.
• 23 days annual leave plus bank holidays.
• Yearly performance‑based bonus.
• Stable, long‑term permanent role within a growing freight forwarder.