National Account Manager

About the role

We are seeking an experienced National Account Manager to join a leading FMCG business. Reporting to a senior customer lead, you will translate commercial insights into actionable strategies that drive growth across both in‑store and online channels.

Key responsibilities

• Own commercial performance for a key retailer, delivering sustainable revenue, profit and market‑share growth.
• Develop and execute customer‑specific business plans, turning strategic priorities into effective actions.
• Build trusted relationships with retailer contacts and collaborate with internal teams to achieve shared objectives.
• Lead product launches, promotional activities and annual trading agreements.
• Partner with Category, Supply Chain, Marketing and Finance to optimise distribution, availability and shopper activation.
• Analyse sales data, market trends and customer insights to identify opportunities, manage risks and support forecasting.
• Drive account planning, ensure timely project delivery and meet commercial targets.
• Coach colleagues, share best practices and foster a high‑performing culture.

Required profile

• Proven experience in UK/Ireland retail account management with a strong record of commercial results.
• Excellent sales, negotiation and influencing skills.
• Strong interpersonal ability to build relationships across external customers and internal functions.
• Customer‑centric mindset with resilience and analytical thinking.

Required skills

What we offer

• Competitive salary £50‑60k plus performance bonus.
• Comprehensive benefits package.
• Hybrid working model – three days per week in the London office.