National Account Manager – Off-Trade

About the role

We are seeking an ambitious National Account Manager to drive growth for SERVED across the Off‑Trade channel (grocery, convenience, wholesale & e‑commerce). Reporting to the Head of Off‑Trade and Head of Convenience & Wholesale, you will own customer relationships, develop strategic plans and deliver measurable sales impact for one of the UK’s fastest‑growing drinks brands.

Key responsibilities

• Own customer P&L statements, ensuring profitable growth and strong ROI.
• Develop customer‑specific growth strategies using EPOS and shopper data to unlock distribution, visibility and rate‑of‑sale opportunities.
• Build and execute joint business plans (JBPs) covering share‑of‑shelf, POS, distribution, pricing, promotions and investment.
• Maintain long‑term relationships with buyers, supply‑chain, category, marketing and activation managers.
• Identify and secure new distribution opportunities across grocery, convenience, wholesale and emerging Off‑Trade channels.

Required profile

• 2‑3 years of FMCG account management experience, preferably within the drinks or beverage sector.
• Proven ability to manage customer P&Ls and deliver profitable growth.
• Entrepreneurial mindset, self‑starter attitude and strong commercial acumen.
• Experience working with grocery, convenience, wholesale and e‑commerce channels.

Required skills

• EPOS systems
• Shopper data analysis