Night Porter – Hotel Guest Services
Dalata Hotel Group · Birmingham
Job description
About the role
Join Dalata’s friendly hospitality team as a Night Porter, providing essential guest services and maintaining a clean, safe environment throughout the night shift.
Key responsibilities
- Check guests in and out as required and assist with luggage/porterage.
- Clean and tidy public areas including lobby, back office, stairways, restaurant and bar floors, staff areas and meeting rooms.
- Follow the nightly checklist to clean additional zones, set up function rooms and the breakfast area.
- Maintain the front entrance and exterior of the hotel, empty bins and remove rubbish.
- Know and apply hotel fire procedures to ensure safety of staff and guests.
- Set up meeting rooms according to specifications.
Required profile
- Experience working with customers.
- Good spoken English.
- Strong organisational abilities.
- Ability to thrive in a busy environment.
- Team‑player attitude.
Required skills
What we offer
- Free employee meals while on duty.
- 50% off food & beverage across all properties.
- Employee room rate of €60/£60 at Dalata hotels.
- 30% discount on Friends & Family rates.
- Extra annual leave day for each year of service (up to 5 days).
- Employee Assistance Programme.
- Cycle‑to‑Work and other transport schemes.
- Pension access (local details via HR).
- Career development through Dalata Academy.
- Staff appreciation events, team‑building activities and charity initiatives.
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Published 1 month ago
Expires 1 week from now
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Dalata Hotel Group
Birmingham
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