Nightshift Warehouse Revenue Protection Officer

About the role

We are looking for a Nightshift Warehouse Revenue Protection Officer to join DX Network Services in Warrington. The role focuses on ensuring customers are billed correctly for freight and supporting revenue growth while upholding contractual obligations.

Key responsibilities

• Check, weigh and cube suspect freight.
• Research customers at defined locations to identify incorrect declarations.
• Understand charging exemptions and collaborate with the Depot Sales Manager to resolve issues.
• Update product rates and ensure correct weight and financial records.
• Partner with Sales to educate customers on duty of care and accurate weight reporting.
• Work with GM/OM/Shift Managers to ensure teams scan products correctly for revenue.
• Educate the workforce to identify new customers and revenue opportunities.
• Spot‑check freight based on trends of incorrect declarations.
• Maintain and use checking equipment/technology.
• Escalate concerns to Depot Management.

Required profile

• Friendly and hard‑working with a proactive attitude.
• Ability to work night shifts and handle a fast‑paced environment.
• Strong attention to detail and analytical mindset.
• Good communication skills to educate customers and collaborate with internal teams.
• Willingness to take responsibility and develop as a leader.

Required skills

What we offer

• Competitive rates of pay.
• Company‑funded health cash plan.
• 20 days holiday plus bank holidays, increasing with length of service.
• Long‑service rewards.