Office Administrator – Events Sector

About the role

Silverback Events Ltd is looking for an Office Administrator to join its fast‑growing London team. You will support the events crewing business by handling client communications, preparing quotes and ensuring smooth office operations in a dynamic environment.

Key responsibilities

• Prepare accurate event quotes and ensure all details are completed correctly.
• Handle enquiries, messages and bookings courteously and efficiently.
• Anticipate customer needs and respond promptly to enhance satisfaction.
• Provide professional, helpful and friendly service to all customers.
• Promote a collaborative attitude among staff and maintain high‑standard work output.
• Support the achievement of KPIs set by Head Office.
• Maintain regular communication within the team and attend required meetings.

Required profile

• Excellent verbal and written communication skills.
• Strong attention to detail.
• Customer‑service orientation.
• Ability to work both independently and as part of a team.
• At least one year of experience in a similar administrative role.

Required skills

• Proficiency with the Microsoft Office suite (Word, Excel, PowerPoint, Outlook).

What we offer

• Full‑time permanent contract.
• Additional leave and company pension.
• Health & wellbeing programme.