Office Apprentice – Business Administration

About the role

This apprenticeship offers a hands‑on introduction to office administration while you complete an L3 NVQ in Business Administration. You will work alongside the Office Manager and support the wider team in a busy drinks distribution depot.

Key responsibilities

• Perform a variety of general office tasks, including handling post and daily paperwork.
• Answer customer calls, take orders and enter them into the Trinity system.
• Maintain accurate computerised and paper‑based records.
• Assist the telesales team by processing orders and updating customer information.
• Provide cover for colleagues during holidays and absences.
• Support cash handling and credit checks for the Internal Credit Controller when required.

Required profile

• Strong attention to detail and accuracy.
• Good teamwork attitude and willingness to support colleagues across departments.
• Ability to manage multiple tasks in a fast‑paced environment.

Required skills

• Proficiency with Microsoft Excel for spreadsheets and record keeping.
• Experience using the Trinity system for order entry and account checks.

What we offer

• Paid apprenticeship with on‑the‑job training and support to achieve your NVQ.
• Opportunity to develop administrative and customer‑service skills in a growing national company.
• Exposure to a range of functions including sales, credit control and logistics.