Office Manager

About the role

The Office Manager is the operational heartbeat of BPA’s Martock site, ensuring smooth office flow and keeping remote Directors fully informed. You will lead the Accounts and Administration team, chair key meetings and provide timely, accurate updates on production and operations.

Key responsibilities

• Chair the Monday morning Operations and Production meeting and circulate the action log.
• Produce a daily 16:00 written update for Directors covering production status, issues, visitor activity and decisions required.
• Oversee office administration including correspondence, filing, scheduling, purchase orders and supply chain management.
• Serve as first point of contact for visitors, phone calls and routine external enquiries.
• Support Directors with HR tasks such as onboarding paperwork, absence records and training logs.
• Coordinate with Finance (Xero) on invoice queries, purchase approvals and petty cash.
• Maintain site compliance records: health & safety inductions, contractor sign‑ins and equipment certifications.
• Manage consumables and office supplies procurement within budget.
• Assist senior managers with scheduling, travel arrangements and ad‑hoc project administration.
• Ensure Microsoft 365 tools, Teams and shared drives are maintained and accessible.

Required profile

• Proven office management or senior administration experience in a manufacturing, engineering or similarly operational environment.
• Confident chairing meetings with mixed technical and operational audiences.
• Strong written communication – daily updates will be read by senior Directors.
• Calm under pressure, meticulous with detail and able to prioritise escalations.
• Based within an easy commute of Martock Trading Estate.

Required skills

• Microsoft Outlook
• Microsoft Teams
• Microsoft Word
• Microsoft Excel
• Xero (familiarity)