Online Merchandiser

About the role

Jollyes Pets is looking for an Online Merchandiser to join its digital team in Waltham Abbey. This hybrid role combines office collaboration with remote flexibility, focusing on delivering a seamless shopping experience for pet owners across the e‑commerce site.

Key responsibilities

• Own the day‑to‑day merchandising of the website, ensuring accurate product information, range and promotions.
• Translate the trading plan into a compelling customer journey that drives sales and profitability.
• Monitor site performance, analyse sales data and adjust assortments to maximise financial results.
• Work closely with the Digital Trading Manager and cross‑functional teams to align merchandising actions with broader business objectives.
• Maintain high standards of product presentation, pricing and stock visibility.

Required profile

• Commercially minded with a strong focus on results.
• Excellent attention to detail and ability to manage multiple priorities.
• Comfortable working in a fast‑paced, growth‑focused environment.
• Effective communication skills for collaboration with internal teams.
• Experience in e‑commerce or retail merchandising is preferred.

Required skills

What we offer

• Competitive salary of £32,000 per annum.
• Hybrid working – minimum 3 days in the pet‑friendly office, up to 2 days remote.
• iTrent financial wellbeing package with early‑pay access and discounts.
• Retail Trust membership for counselling, wellbeing and financial support.
• Generous employee discounts on Jollyes products, pet clinics and hundreds of retailers.
• Additional paid leave for weddings, new pets and birthdays.
• Enhanced maternity/paternity leave and discounted David Lloyd Club membership.