Operations Administrator – Administration & Customer Service

About the role

We are seeking an organised and proactive Operations Administrator to join our Billingham team on an immediate‑start, 8‑month contract. This office‑based position supports day‑to‑day operational and administrative activities within a transport and waste‑management environment.

Key responsibilities

• Provide efficient administrative and operational support to the wider team.
• Maintain accurate operational records and documentation.
• Support transport administration and day‑to‑day planning activities.
• Coordinate operational information and ensure paperwork is completed accurately and on time.
• Prepare and maintain waste‑related paperwork required for road transport.
• Communicate with internal teams, drivers, suppliers, and other stakeholders.
• Use spreadsheets and other systems to record, update, and manage operational information.
• Assist with general administrative duties as required.

Required profile

• Previous experience in transport administration or a similar operational role.
• Excellent verbal and written communication skills.
• Strong organisational and time‑management abilities.
• High attention to detail and accuracy.
• Ability to work independently and as part of a team.
• Clean driving licence.

Required skills

• Proficiency with Google Sheets.
• Confidence using standard office software and administrative systems.