Operations Administrator

About the role

This full‑time Operations Administrator will join a busy, collaborative team in Burgess Hill, reporting to a senior operations manager. The role ensures day‑to‑day operational activities run smoothly in a fast‑paced environment.

Key responsibilities

• Provide daily administrative support to the Operations team.
• Prepare, check and maintain booking documentation, itineraries and supplier records.
• Update internal systems, databases and spreadsheets with accurate information.
• Support invoice administration, checking details and identifying discrepancies.
• Assist with basic finance and accountancy administration tasks.
• Provide administrative assistance across different programme areas as required.
• Prepare correspondence, reports and other documentation.
• Communicate with suppliers and partners via email and telephone.
• Ensure all documentation is stored in line with company procedures.

Required profile

• Previous administrative experience in an office environment (desirable).
• Excellent attention to detail and strong organisational skills.
• Strong communication abilities and capacity to manage multiple tasks and deadlines.
• Proactive, reliable and able to work effectively as part of a team.
• Italian language skills are a plus but not essential.

Required skills

• Microsoft Office (Word, Excel, Outlook, etc.).

What we offer

• Salary £25,000‑£28,000 per annum (DOE).
• Monday‑Friday, 9:00 am‑5:15 pm (adjusted hours during peak periods).
• 25 days holiday plus bank holidays.
• Perkbox access after probation and regular company socials.
• Permanent, full‑time contract in a supportive, collaborative environment.