Operations Administrator – Part‑time (Sevenoaks)

About the role

This part‑time Operations Administrator position supports a family‑run service business at its new Sevenoaks site. Working 25 hours per week, you will help coordinate installations, additional works and routine maintenance while delivering a high standard of customer service.

Key responsibilities

• Send estimates on behalf of surveyors and follow up on quotations.
• Handle customer enquiries by phone and email.
• Process quote acceptances and schedule new installations and additional works.
• Order equipment for approved jobs.
• Act as the first point of contact for incoming calls and enquiries.
• Issue monthly maintenance reminders and contract renewal invoices.
• Book routine maintenance visits and arrange surveys for prospective clients.
• Perform general administration such as scanning, post handling and diary management.

Required profile

• Previous experience in an operations, service or scheduling role.
• Confident diary management and coordination of field‑based teams.
• Strong telephone manner and written communication skills.
• Highly organised with excellent attention to detail.
• Ability to manage multiple priorities in a fast‑paced environment.

Required skills

• Proficient in Microsoft Office.

What we offer

• Part‑time contract (25 hours per week, Monday‑Friday 9:30 am‑2:30 pm).
• Competitive salary range of £18,750 – £22,500 per annum.
• Supportive, family‑run business environment with opportunities for growth.