Operations Assistant

About the role

Urban Logistics, the supply chain and logistics division of the KION Group, is looking for a reliable and organised Operations Assistant in Newbury. The role combines administration, customer support, stock coordination and practical operational work, with more than half of the duties being administration-based. Applicants from any industry are welcome.

Key responsibilities

• Process orders and keep information accurate within the systems
• Complete and check paperwork and documentation
• Answer customer and internal queries and help them through to completion
• Help fulfil orders by locating, checking and preparing goods ready for dispatch
• Check information and help resolve differences or problems
• Organise daily tasks so orders and customer requirements are completed on time
• Work with colleagues, customers, suppliers and other departments to keep things running smoothly

Required profile

• Excellent attention to detail, organisation and administrative skills
• A sense of ownership and accountability, reliability and willingness to take responsibility
• Comfortable with practical work, including standing and handling goods
• Good communication and customer service skills
• Ability to prioritise several tasks and solve problems practically
• Flexibility, a positive attitude and willingness to learn
• Proof of the right to work in the UK; no sponsorship or relocation assistance offered

Required skills

• Confidence using computers and learning new systems
• Administration and organisational skills

What we offer

• Competitive salary based on experience
• 25 days annual leave plus statutory bank holidays
• Enhanced salary sacrifice pension scheme
• Discounts from major UK brands
• Death in Service benefit