Operations Manager – Construction & Real Estate

About the role

We are looking for an Operations Manager to join a fast‑growing construction and real‑estate consultancy in central London. Reporting to the Operations Director, you will be responsible for keeping the business running smoothly and driving continuous improvement across all operational functions.

Key responsibilities

• Lead and maintain the Integrated Management System (IMS) in line with ISO standards, coordinating internal and external audits.
• Oversee company‑wide document control, ensuring the electronic document management system meets client and regulatory requirements.
• Manage daily operational activities, identify improvement opportunities and support business planning and resource allocation.
• Provide executive support to the senior leadership team, preparing reports, coordinating meetings and assisting strategic initiatives.
• Coordinate recruitment, onboarding and staff wellbeing programmes while ensuring compliance with employment legislation.
• Lead, develop and motivate the Business Support Team, fostering a collaborative culture and driving accountability.

Required profile

• Proven experience in operations or business management within a professional consultancy.
• Strong understanding of ISO management systems and document control processes.
• Excellent organisational, planning and communication abilities.
• High commercial awareness and ability to manage multiple priorities with attention to detail.

Required skills

• Microsoft Office

What we offer

• Opportunity to work in a forward‑thinking organisation that values innovation and growth.
• Collaborative team environment focused on client service and governance excellence.
• Supportive workplace that encourages professional development and personal well‑being.