Optical Assistant – Brentwood

About the role

We are looking for an experienced Optical Assistant to join a friendly, independent optical practice in Brentwood. You will play a key part in delivering a smooth, professional patient experience while supporting the optometrist and the wider team.

Key responsibilities

• Welcome customers and provide exceptional customer service.
• Carry out pre‑screening eye health checks.
• Hand over patients to the optometrist in a professional manner.
• Dispense spectacles, advise on lens options and assist with frame selection.
• Fit, adjust and repair spectacles.
• Provide contact‑lens teaching and support.
• Manage collections, after‑care appointments and administrative tasks accurately.

Required profile

• Previous experience working within an optical practice.
• Professional, positive attitude with strong attention to detail.
• Excellent communication and customer‑service skills.
• Organisational ability and a genuine passion for helping customers.

Required skills

• Excellent communication and customer service skills.
• Strong attention to detail and organisational abilities.

What we offer

• Competitive salary of £26,500‑£28,000 per year.
• Attractive bonus scheme.
• Generous holiday allowance.
• Friendly, supportive working environment.
• Opportunities for career progression.
• Sociable working hours promoting work‑life balance.