Optical Assistant – Full-Time or Part-Time

About the role

We are looking for an experienced Optical Assistant to join a friendly independent practice in Surbiton. The role involves delivering a high‑quality patient experience and supporting the optometrist in daily operations.

Key responsibilities

• Welcome customers and provide exceptional service.
• Carry out pre‑screening eye health checks.
• Hand over patients smoothly to the optometrist.
• Dispense spectacles, advise on lens options and assist with frame selection.
• Fit, adjust and repair spectacles.
• Provide contact lens training and support.
• Manage collections, after‑care appointments and administrative tasks.

Required profile

• Previous experience in an optical practice.
• Strong communication and customer service skills.
• Professional, positive attitude with attention to detail.
• Organisational ability and passion for helping customers.

Required skills

What we offer

• Competitive salary £26,500‑£28,000 per year.
• Bonus scheme up to £450 per month.
• Generous holiday allowance up to 36 days.
• Friendly, supportive environment with career progression opportunities.
• Flexible full‑time or part‑time hours promoting work‑life balance.