Order Engagement Administrator – Hybrid 12‑Month Contract

About the role

The Order Engagement Administrator will support the processing and delivery of customer purchase orders in a busy engineering and manufacturing environment. Working on a hybrid basis, you will liaise with internal teams and external stakeholders to ensure orders are accurate, efficient and delivered on time.

Key responsibilities

• Support the end‑to‑end processing of purchase orders.
• Maintain and update order tracking systems.
• Coordinate with customers and internal departments to resolve order queries.
• Manage related documentation and ensure records are complete.
• Assist with continuous improvement initiatives for order processes.

Required profile

• Previous experience in customer service, sales support or an administrative role.
• Strong attention to detail and excellent organisational skills.
• Effective communication abilities, both written and verbal.
• Motivated, eager to learn and comfortable working independently or as part of a team.

Required skills

• SAP (experience advantageous but not essential).
• Team Centre (experience advantageous but not essential).

What we offer

• £17.10 per hour (Inside IR35).
• Hybrid working arrangement.
• 12‑month contract with the possibility of a flexible 4‑day week.
• Standard 8‑hour days Monday‑Thursday and a 5‑hour Friday.