Parts Advisor – HGV & Automotive

About the role

Join a fast‑growing automotive parts supplier as a Parts Advisor, supporting both HGV and light‑vehicle customers. You will work within a close‑knit team of seven, handling enquiries, sales and stock management for a portfolio of blue‑chip clients.

Key responsibilities

• Answer incoming telephone enquiries and process parts sales.
• Serve customers at the trade counter, providing product advice and quotations.
• Pick and pack items in the warehouse for driver collections.
• Unpack new stock, maintain warehouse cleanliness and organise inventory.
• Liaise with suppliers to purchase parts and keep stock levels optimal.
• Maintain accurate records of sales and stock movements.

Required profile

• Previous experience as a Parts Advisor or in a similar automotive/HGV parts role.
• Strong customer‑service orientation and ability to communicate clearly on phone and face‑to‑face.
• Comfortable working in a team environment and handling a busy workload.
• Willingness to work Monday‑Friday, 8:00‑17:30 (42 hours per week).

Required skills

What we offer

• Salary between £31,000 and £34,500 per year.
• Comprehensive training and clear progression path to Assistant Branch Manager.
• Company bonus scheme, 33 days holiday and additional benefits.
• Supportive employer focused on staff development and retention.