Part‑time Key Holder – New Store Opening

About the role

As a Key Holder you will help bring the Levi’s® brand to life in the new Cribbs Causeway store in Bristol. Working part‑time, you will lead the shop floor, support teammates and ensure smooth store operations during opening and closing hours.

Key responsibilities

• Deliver exceptional customer service while embodying brand values.
• Act as a role model for Stylists, motivating the team to meet personal and store KPIs.
• Manage store operations during key trading hours, including opening and closing procedures.
• Support Store Management with daily tasks, floor leadership and operational duties.
• Maintain high visual‑merchandising and brand presentation standards.
• Coach team members on product knowledge, styling and customer experience.
• Assist with deliveries, stock organisation and stockroom standards.
• Help create a positive, inclusive and high‑performing team environment.

Required profile

• Passion for the Levi’s® brand and alignment with company values.
• Previous retail experience with responsibility for sales targets and KPIs.
• Confidence leading and supporting a team on the shop floor.
• Strong customer‑service mindset with proactive, solution‑focused approach.
• Ability to take ownership, make decisions and stay calm in a fast‑paced environment.
• Collaborative attitude and willingness to support store management.
• Flexibility to work evenings, weekends and bank holidays.

Required skills

What we offer

• Competitive pay with performance‑based incentives.
• Generous employee discount and uniform support.
• Paid time off and public holidays in line with local legislation.
• Access to wellbeing support, including mental‑health resources.
• Ongoing training, coaching and career growth opportunities.
• Being part of an inclusive, purpose‑driven brand.