Part‑Time Lettings Administrator (3 days/week)

About the role

We are seeking a part‑time Lettings Administrator to join our busy residential lettings team in Leatherhead. Working three days a week, you will support the team in delivering a smooth, professional lettings service to landlords and tenants. You will be the first point of contact for tenancy matters, ensuring records are up‑to‑date and processes run efficiently.

Key responsibilities

• Handle landlord and tenant enquiries promptly and courteously.
• Prepare and process tenancy renewals and related documentation.
• Negotiate and arrange tenancy deposit releases.
• Chase outstanding fees and keep accurate records in internal systems.
• Liaise with landlords, tenants and third parties to ensure seamless lettings transactions.
• Maintain accurate tenancy files and update the property management system.

Required profile

• Previous experience in residential lettings, lettings administration or property management.
• Strong customer service and communication abilities.
• Excellent organisational skills with high attention to detail.
• Ability to prioritise a varied workload and work independently.
• Good knowledge of tenancy notices and the residential lettings process.

Required skills

What we offer

• Competitive pro‑rata salary of £30,000 per annum.
• Three‑day work week providing work‑life balance.
• Supportive, collaborative team environment.
• Opportunities for career development within residential lettings.