Pensions Administrator (Temp Contract) – SC Clearance

About the role

This temporary position supports the delivery of pension transaction processing services for public‑sector clients. The role is based in Glasgow and requires Security Check (SC) eligibility.

Key responsibilities

• Process pension‑related transactions in line with established procedures and business rules.
• Handle routine queries via phone, email and internal messaging systems.
• Escalate non‑routine issues to team leaders or managers as required.
• Prioritise and schedule daily workload to meet service level targets.
• Maintain accurate records of all interactions and actions taken.

Required profile

• Ability to follow scripted procedures and produce quality output.
• Strong organisational skills to manage and prioritise tasks.
• Clear communication for handling routine client queries.
• Eligibility for SC clearance.

Required skills

What we offer

• Flexible working hours between 7 am and 7 pm.
• On‑site work environment with a 12‑month contract (possible extension).
• Competitive daily rate of £13.45 per hour.