People Operations Administrator

About the role

We are seeking a People Operations Administrator to join Specsavers’ People Operations team in Whiteley. The role will support the end‑to‑end employee experience for partners, managers and colleagues across the business, handling HR administration throughout the employee lifecycle.

Key responsibilities

• Maintain accurate colleague records in the HR system and process new starter, change and leaver documentation.
• Respond to HR queries from partners, line managers and employees in a timely manner.
• Collaborate with the Resourcing team to deliver onboarding and new‑starter processes.
• Prepare and issue letters such as mortgage references and manage absence reporting.
• Conduct maternity, paternity and adoption meetings, providing benefits and pay information.
• Liaise with Payroll to ensure service levels and compliance with Right‑to‑Work and other legal requirements.
• Support HR specialists, payroll compliance activities and people‑operations projects including SuccessFactors and People Hub.

Required profile

• Strong administrative aptitude with high attention to detail.
• Excellent communication skills and ability to work with a wide range of stakeholders.
• Basic understanding of employment legislation.
• Ability to prioritise workload in a fast‑paced environment.

Required skills

• Microsoft Excel
• Microsoft Word
• SuccessFactors
• People Hub
• Ticketing or HR/Payroll systems