People Operations Coordinator – HR

About the role

We are looking for a People Operations Coordinator to join our HR team at Lomond’s Liverpool Street office. In this full‑time permanent role you will provide first‑line HR advice, coordinate core HR processes and support complex initiatives across our network of lettings and estate agencies.

Key responsibilities

• Deliver generalist HR advice on terms and conditions, policies and procedures, aiming to resolve employee queries.
• Coordinate onboarding, off‑boarding, absence management and performance appraisal cycles.
• Assist the wider HR team with restructures, TUPE, DSARs and collective consultations.
• Maintain HR systems, ensuring data accuracy and compliance with GDPR and other regulations.

Required profile

• CIPD Level 3 or 5 (or working towards) – desirable.
• Good knowledge of UK employment law and HR best practices.
• Experience handling employee‑relations cases.
• Strong communication, stakeholder management and the ability to work independently with confidentiality.
• Excellent organisational skills and attention to detail.

Required skills

• Proficiency with HR systems.
• Advanced Microsoft Office skills.

What we offer

• Competitive salary of £33,000 per year.
• Smart spending app discounts, wellbeing centre, Employee Assistance Programme and Smart Tech Scheme.
• Cycle2Work, enhanced family‑friendly leave and pension scheme.
• Funding for professional qualifications and a vibrant social calendar.