People Operations Manager

About the role

We are delighted to support a purpose‑led organisation in the search for a People Operations Manager to play a key role within its People & Culture function. This broad, hands‑on position owns day‑to‑day people operations while driving improvements across systems, processes, recruitment and the overall employee experience. You will also line‑manage the People Team Executive and work closely with senior leaders, line managers and colleagues across the organisation.

Key responsibilities

• Leading the day‑to‑day operations of the People & Culture team and line managing the People Team Executive.
• Managing the end‑to‑end recruitment process, from attraction through to offer, ensuring an excellent candidate and onboarding experience.
• Overseeing employee data and maintaining the accuracy of the HR system, including Sage People and its payroll interface.
• Managing the monthly payroll process alongside the People Team Executive.
• Supporting the effective delivery and governance of people policies and procedures.
• Ensuring team resources are effectively allocated and agreed service levels are achieved.
• Identifying and implementing improvements, automation and efficiencies across people operations.
• Producing accurate people data, reports and dashboards to support organisational decision‑making, including pay‑gap reporting.

Required profile

• Experienced HR/People operations professional with strong operational delivery.
• Proven experience across HR systems, recruitment and people processes.
• Strong organisational and project management skills.
• Ability to work with stakeholders at all levels and balance day‑to‑day tasks with longer‑term projects.
• Good understanding of people policies and procedures.

Required skills

• Experience with Sage People HR system.
• Payroll processing.
• Excel.
• Power BI.