People Services Administrator

About the role

We are seeking a People Services Administrator to join the small, friendly People Services team at St Luke’s Hospice. This full‑time permanent role sits at the heart of the organisation, supporting the employee and volunteer lifecycle from recruitment through to payroll and record keeping. You will provide a professional, responsive service to managers, staff, volunteers and candidates.

Key responsibilities

• Support recruitment administration, onboarding and new starter processes.
• Communicate professionally with candidates, managers, staff and volunteers.
• Prepare letters, contracts and employment documentation.
• Maintain accurate employee and volunteer records.
• Assist with payroll, benefits and contractual administration.
• Carry out recruitment compliance checks, including right‑to‑work, references, DBS and professional registration where applicable.
• Support absence recording, reporting and routine People Services queries.
• Help improve systems, processes and the overall employee and volunteer experience.

Required profile

• Excellent administration skills with strong attention to detail.
• Highly organised, efficient and able to manage competing priorities.
• Confident written and verbal communication with people at all levels.
• Professional, friendly and customer‑focused approach.
• Ability to handle confidential information with discretion.

Required skills

• Proficiency in Microsoft Word, Excel, Outlook and Teams.
• Experience using databases or digital HR systems.

What we offer

• Permanent full‑time contract, 37.5 hours per week.
• Competitive salary of £25,738 per year.
• Opportunity to work in a supportive hospice environment.