Personal Assistant / Coordinator – Integrated Children in Care

About the role

This permanent, part‑time position supports the Integrated Children in Care Service by coordinating clinics, managing referrals and ensuring medical reports are produced within statutory timescales. You will work closely with nurses, social care teams, GP practices and NHS organisations to maintain high‑quality service delivery for children and young people.

Key responsibilities

• Organise and coordinate clinics, appointments and referrals, handling associated paperwork.
• Pre‑populate and progress medical reports using information from multiple clinical systems, monitoring workflow and escalating delays.
• Act as first point of contact for social care and partner agencies, building effective relationships with social workers, GP practices and local authorities.
• Manage the team’s shared inbox, maintain performance databases, support audits and service‑improvement initiatives.
• Create and maintain accurate electronic child records and oversee online filing systems in line with information‑governance policies.
• Monitor stock, office supplies and equipment, ensuring they are maintained as required.

Required profile

• Highly organised and proactive with the ability to manage competing priorities.
• Excellent communication skills and strong attention to detail.
• Professionalism and discretion when handling sensitive and complex information.
• Ability to build collaborative working relationships across health and social care partners.

Required skills

What we offer

• Supportive team culture that prioritises staff wellbeing.
• Opportunities to contribute to continuous service improvement.
• Work within a diverse workforce of over 5,000 colleagues across 55 sites.