Practice Administrator & Secretary

About the role

This full‑time, permanent position supports a busy firm of Chartered Accountants and Auditors in Twickenham. You will act as the first point of contact for clients and visitors while providing high‑level secretarial assistance to the Directors and wider team.

Key responsibilities

• Welcome visitors, answer phones and manage email enquiries, ensuring a professional front‑of‑house service.
• Prepare letters, documents and correspondence with a high typing speed; take meeting minutes when required.
• Manage diaries, schedule meetings and organise meeting rooms using Microsoft Outlook.
• Maintain accurate electronic and paper filing systems, scan and file client documentation.
• Update internal records, databases and spreadsheets; support Companies House and HMRC filing for limited company clients.
• Oversee office equipment, general upkeep and tidiness; collaborate with other admin staff to ensure smooth daily operations.

Required profile

• Previous experience in a secretarial or administrative role, preferably within a professional services environment.
• Organised, proactive and able to build strong relationships with colleagues and clients.
• Comfortable handling competing priorities while delivering a high standard of service.

Required skills

• Microsoft Outlook for diary and email management.
• Microsoft Office suite (Word, Excel) for document preparation and spreadsheet handling.
• Fast and accurate typing.

What we offer

• Competitive salary (£30,000‑£36,000 per year) and a supportive team culture.
• Three‑month probationary period with references required.
• Full‑time permanent contract, Monday‑Friday 9:00‑17:30 onsite.