Pre-Tenancy Property Administrator

About the role

We are looking for a Pre‑Tenancy Property Administrator to join a busy residential estate agency in Lee, Kent. You will support the lettings and property management teams by coordinating tenant and landlord processes, renewals and deposits while ensuring accurate record‑keeping and consistent service delivery.

Key responsibilities

• Manage pre‑tenancy administration for landlords and tenants.
• Coordinate tenancy renewals and negotiate deposit releases.
• Liaise with lettings offices and property management teams.
• Chase outstanding fees and required documentation.
• Maintain accurate and up‑to‑date records and files.
• Support compliance with lettings processes and procedures.
• Handle enquiries from landlords and tenants professionally.
• Assist with general departmental administration.

Required profile

• Previous experience in residential lettings, property management or lettings administration.
• Good understanding of the lettings process and compliance requirements.
• Strong organisational skills with the ability to prioritise workload.
• High level of attention to detail.

Required skills

What we offer

• Competitive salary (£28,000‑£30,000 per year).
• Supportive and collaborative working environment.
• Monday‑to‑Friday onsite role.