Production Manager - Visual Merchandising

About the role

Selfridges is looking for a Production Manager for its Visual Merchandising (VM) team, reporting to the VM Lead, Oxford Street. The role leads the design development and delivery of the creative output for the VM team, combining project management, budget control and creative thinking to bring concepts to life across the Oxford Street store. It is an office-based position with an expectation of 5 days per week in the office, and flexibility to support and manage overnight installations.

Key responsibilities

• Own project delivery from concept design through final installation across multiple projects at once, supporting the VM Lead on planning, budgeting, procurement and delivery.
• Coordinate and manage project delivery, including budgets, stakeholder management and communication across all phases.
• Create detailed project briefs for VM activations to tender out to contractors and manage budgets through financial controls and benchmarking.
• Maintain project governance, documentation and snagging processes, and prepare presentations and project updates for stakeholders.
• Lead external consultants, suppliers and contractors, support resource planning and manage change; act as an ambassador for collaboration, accountability and high standards.
• Ensure compliance with Building Regulations, F&LS requirements, CDM regulations and Health & Safety legislation.
• Research new production methods, materials and technologies, develop supplier relationships and benchmark competitors and industry trends.
• Coordinate suppliers and contractors onsite, sign off completed works and manage installation schedules, resolving live issues quickly.

Required profile

• 3+ years' experience delivering creative projects in live retail environments; experience in luxury retail or live retail preferred.
• Project management experience in retail build, creative production or experiential environments.
• Experience managing small to medium-scale retail fit-out and creative build projects.
• Knowledge of Building Regulations, F&LS legislation, CDM requirements and the RIBA process.
• Ability to review production technical drawings for approval.
• Commercial awareness, strong problem-solving ability and experience managing suppliers, contractors and stakeholders.

Required skills

• Adobe software and SketchUp to visualise ideas.
• Practical installation and production knowledge.