Production Team Leader

About the role

Kraft Heinz is looking for a Production Team Leader to lead a high-performing team in a fast-paced manufacturing environment in Telford. The role delivers key operational KPIs across Safety, Quality and Tonnage, keeps day-to-day production flowing smoothly, supports strong shift handovers and drives continuous improvement and compliance.

Key responsibilities

• Lead the production team during shifts to achieve planned output, quality, safety and efficiency targets.
• Ensure colleagues follow site safety rules, food safety standards, GMP requirements, SOPs and hygiene expectations.
• Organise labour across the production area so the right people are in the right place.
• Monitor line performance, downtime, waste and quality concerns, escalating issues where needed.
• Support start-ups, shutdowns, changeovers, sanitations and line checks.
• Coach and support team members to build capability, ownership and engagement.
• Complete shift handovers clearly and accurately, sharing information with the next shift and wider leadership.
• Promote continuous improvement by identifying losses, supporting root cause analysis and encouraging practical ideas.
• Work with Quality, Engineering, Planning, EHS and other functions to resolve operational issues.
• Keep production documentation, checks and records accurate and on time; support investigations into incidents and follow corrective actions.
• Act as a role model for Kraft Heinz values.

Required profile

• Strong leadership skills, able to motivate, direct and support a production team.
• Good understanding of food manufacturing, production processes, GMP and quality standards.
• Excellent communication, including confident handovers, escalation and team briefings.
• Ability to work in a fast-paced environment and make effective decisions under pressure.
• Attention to detail on safety, quality, documentation and compliance.
• Problem-solving mindset and good organisational skills to prioritise workload.
• Positive, professional and approachable, focused on teamwork and continuous improvement.