Professional Indemnity Claims Advocate

About the role

Marsh is looking for a Professional Indemnity Claims Advocate to join its Financial and Professionals Lines Claims Advocacy team, based in Birmingham. The role is hybrid, with at least three days a week spent in the office. The team works closely with the Professional Indemnity placement practice and advises large global professional and financial services firms, including many top 100 law firms, accountants, surveyors, architects and engineers.

Key responsibilities

• Work with international professional indemnity clients, overseas offices and colleagues to give strategic, technical and tactical claims advice.
• Guide large clients through complex insurance claims under professional indemnity policies.
• Advocate on behalf of Marsh's Financial and Professional lines clients with insurers.
• Help win and retain clients through service delivery and results, building relationships with new and existing clients.
• Share claims intelligence with product development colleagues to support the business.

Required profile

• Experience resolving complex financial and professional lines insurance claims.
• Claims management experience.
• Excellent negotiation, communication and relationship management skills.
• Nice to have: legal qualification; knowledge of solicitors, accountants and healthcare professional indemnity clients; experience presenting to clients and colleagues; experience managing claims for large corporates with significant claim volumes and complex individual losses.

What we offer

• Professional development opportunities and interesting work.
• A vibrant, inclusive culture with supportive leaders.
• A range of career opportunities, benefits and rewards.