Project Coordinator

About the role

We are looking for an organised Project Coordinator to join our fast‑growing business in Hertford Heath. The role blends customer service, project coordination, administration and operational support, ideal for someone who enjoys juggling multiple priorities and building strong client relationships.

Key responsibilities

• Serve as the primary point of contact for client enquiries via phone and email.
• Coordinate project workflows from initial enquiry through to completion.
• Prepare and maintain project documentation, work instructions and administrative records.
• Create and issue customer quotations using established pricing structures.
• Monitor project schedules, ensuring key milestones and deadlines are met.
• Liaise with internal departments to progress projects efficiently.
• Track project updates and communicate any changes or delays to customers.
• Support procurement, stock management and resource planning as required.
• Provide general administrative support across the business.

Required profile

• Previous experience in client services, project coordination, customer service, account management or administration.
• Excellent organisational skills with strong attention to detail.
• Confident communicator able to build relationships at all levels.
• Ability to manage multiple tasks and priorities in a busy environment.
• Good numerical skills for preparing quotations accurately.
• Proactive, flexible and willing to support wider business activities.

Required skills

• Microsoft Office

What we offer

• Competitive salary dependent on experience.
• Supportive and collaborative team environment.
• Varied role with exposure to multiple areas of the business.
• Long‑term career development opportunities.