Property Management Administrator

About the role

We are looking for a proactive Property Management Administrator to provide comprehensive administrative support for our busy South Croydon office. The role ensures smooth daily operations, accurate record‑keeping and effective communication across the property management team.

Key responsibilities

• Manage schedules, appointments and meetings for senior management.
• Prepare and organise documents, reports and correspondence using Microsoft Office.
• Enter and maintain data accurately, keeping records up‑to‑date.
• Answer phone calls professionally, screen and direct enquiries.
• Perform general office duties such as filing, photocopying and supply management.
• Coordinate communication between departments, clients, vendors and tenants.
• Support property‑related tasks including lease documentation, maintenance schedules and tenant correspondence.
• Assist with invoice processing, expense tracking and basic bookkeeping.
• Liaise with solicitors, mortgage brokers and banks during refinancing and purchase processes.

Required profile

• Proven administrative experience, preferably in property management or real estate.
• Strong organisational ability and attention to detail.
• Excellent phone etiquette and clear written communication.
• Fast typing skills and ability to prioritise multiple tasks.

Required skills

• Microsoft Office (Word, Excel) proficiency.
• Google Workspace competence.
• Experience with Xero (desirable).

What we offer

• Competitive salary £30,000‑£34,000 DOE.
• Full‑time permanent role, Monday‑Thursday 9‑6, Friday 9‑5.
• On‑site office with parking.