Property Manager

About the role

We are seeking a Property Manager to join a small, friendly property management business in Dorking. The role offers a varied day‑to‑day experience, supporting residential developments such as apartment blocks and housing estates while providing excellent service to clients and residents.

Key responsibilities

• Assist with day‑to‑day management of residential developments, including handling enquiries by phone and email.
• Support residents and clients with queries related to communal areas and property issues.
• Liaise with insurance companies on claims, for example water leak cases.
• Arrange and coordinate contractors for maintenance, rubbish removal, pest control and other services.
• Communicate with local authorities regarding matters such as missed bin collections.
• Maintain accurate records, process invoices and enter data into the QuickBooks accounting system.
• Perform basic bookkeeping tasks and ensure paperwork is filed correctly.

Required profile

• Excellent customer service and professional telephone manner.
• Some experience in property management or a related field.
• Strong written communication and organisational skills with attention to detail.
• Ability to manage multiple tasks, prioritize effectively and work positively within a team.

Required skills

• QuickBooks accounting software.

What we offer

• Full training and the chance to learn all aspects of property management.
• Office‑based role, Monday‑Friday 9:00 am‑5:30 pm.
• Supportive, close‑knit team environment.
• Long‑term career progression with increasing responsibility.