Purchasing Support Specialist (Purchase to Pay Compliance)

About the role

The Purchase to Pay (PTP) Compliance team sits at the heart of ITV's Finance Shared Services hub, ensuring compliant, efficient requisition-to-payment operations. Reporting directly to the Purchase To Pay Compliance Manager, the Purchasing Support Specialist plays a high-profile role in supporting compliant PTP operations and driving business user compliance with company policy. The role is based in MediaCity, Manchester, with a hybrid arrangement of two office days per week.

Key responsibilities

• Drive policy compliance through regular data analysis, auditing and reporting, referencing company policy and PTP guidelines.
• Generate reports on supplier accounts, ageing schedules and outstanding balances to reduce overdue claims and rejections.
• Support business adoption plans with the Global Process Owner and challenge non-compliant activities.
• Deliver PTP compliance training and educate staff and management on policy requirements and best practice.
• Assist with purchase order creation and review orders against procurement guidelines.
• Investigate root causes of supplier and business inquiries and resolve discrepancies between invoices, POs and goods receipts with Accounts Payable.
• Create management reports highlighting vulnerabilities and support process improvements.
• Maintain SOP notes and support the onboarding and training of new team members.

Required profile

• Significant experience in Accounts Payable with a thorough understanding of the purchasing process and end-to-end requisition-to-pay workflows.
• Proven ability to analyse and present data across all levels of an organisation.
• Basic understanding of general ledger concepts and double-entry accounting.
• Process improvement mindset, strong analytical skills and meticulous attention to detail.
• Ability to manage inquiries, resolve disputes professionally and adapt to evolving processes.
• Risk and fraud awareness, with strong organisational and time management skills.

Required skills

• Excellent proficiency in Excel or Google Sheets.
• Experience with Finance ERPs, with Oracle Fusion a distinct advantage.
• Preferred: experience in a Shared Service Center or Global Business Services environment.
• Good use of Word, spreadsheets and PowerPoint to communicate findings and present training materials.

What we offer

• Salary of £28,000 to £32,000.
• Flexible working options.
• Generous holiday allowance, plus the option to buy more.
• Annual bonus opportunity and competitive pension contribution.
• Opportunity to buy ITV shares.
• Wellbeing and volunteering days.