Quality Coordinator - HVAC

About the role

Armstrong Fluid Technology, a global manufacturer of fluid-flow technology with over 1,400 colleagues and eight manufacturing facilities, is seeking a motivated, detail-oriented Quality Coordinator in Manchester. The role supports quality assurance processes in the HVAC industry, working closely with engineers, installers and the Quality Manager to maintain quality across installations, servicing and maintenance. It suits someone starting or developing a career in quality management, compliance or technical administration.

Key responsibilities

• Maintain and update quality documentation for HVAC installations, servicing and maintenance, keeping job files, certificates, commissioning documents and service records accurate and accessible, and managing digital and paper records
• Support the Quality Management System (QMS), track non-conformances and help with corrective and preventative actions
• Assist with calibration and maintenance records for equipment and tools
• Support internal audits and external inspections, gather evidence for compliance checks and help prepare quality reports for the Quality Manager
• Monitor quality data, collect customer feedback and quality metrics, and support investigations into quality issues
• Liaise with engineers, installers and administrative staff, take part in toolbox talks and training, and provide general administrative support to the Quality Manager

Required profile

• GCSEs (or equivalent) in English and Mathematics at Grade 4/C or above
• Experience with documentation, record management or compliance processes
• Exposure to quality assurance, technical environments, construction, engineering or HVAC sectors
• Desirable: a qualification in Business Administration, Quality Management or Engineering, and experience with document or quality management systems

Required skills

• Proficiency in Microsoft Office, especially Excel and Word
• Ability to input, manage and analyse data accurately
• Attention to detail, organisation and time management
• Good communication and teamwork skills, and ability to prioritise multiple tasks