Quality Engineer

About the role

Eurostar is seeking a Quality Engineer to join the Rolling Stock team. Working closely with the UK & Continental Quality Manager, you will ensure alignment with BS EN ISO 9001 (QMS) and ECM requirements (Regulation (EU) 2019/779). The permanent position is based at the Temple Mills depot in Leyton and offers a hybrid working model with four days on‑site each week.

Key responsibilities

• Conduct internal audits against ISO 9001 and ECM legislation and manage post‑audit action plans.
• Oversee non‑conformance processes within Rolling Stock, track actions, and report KPIs.
• Monitor compliance with Quality Management Systems and ECM requirements through inspections and process checks.
• Support implementation of quality‑assurance practices and deliver training on ISO 9001 and ECM standards.
• Engage with staff and managers to ensure procedures are followed and quality issues are addressed.
• Create management reports for periodic quality and safety reviews and maintain audit documentation traceability.
• Drive continuous‑improvement initiatives and manage quality‑related projects and systems such as TMI App and Qualishare.

Required profile

• Excellent knowledge of the railway industry and an engineering background.
• Bachelor’s degree in engineering (or equivalent) plus ISO 9001 Lead Auditor qualification.
• Minimum 5 years of experience in quality management, continuous improvement and autonomous execution of duties.
• Advanced expertise in ISO 9001 auditing, CAPA/root‑cause analysis, and problem‑solving tools (8D, 5 Whys).
• Strong understanding of the Process Approach, PDCA cycle; knowledge of ECM requirements is desirable.
• Advanced relationship‑management skills.
• Fluency in English required; French desirable.

Required skills

• ISO 9001
• ECM (Regulation (EU) 2019/779)
• Internal audit
• CAPA
• Root‑cause analysis
• 8D problem‑solving
• 5 Whys
• Process Approach
• PDCA cycle
• TMI App
• Qualishare

What we offer

• 75 % discount on the underground network from day 1.
• Competitive defined‑benefit pension scheme.
• Free Eurostar tickets.
• Discounted Eurostar tickets for friends and family.