Quality Manager

About the role

HR GO Recruitment is seeking an experienced Quality Manager to lead the Quality Management System for a well‑established food manufacturing site in Uckfield, East Sussex. You will be responsible for maintaining the highest standards of food safety, product quality and regulatory compliance while working closely with senior management and external customers.

Key responsibilities

• Manage and continuously improve the site’s Quality Management System (QMS).
• Maintain compliance with BRCGS, RSPO, retailer standards and other relevant certifications.
• Oversee daily operations of the Quality department.
• Investigate customer complaints and provide timely responses.
• Manage internal quality and hygiene audits.
• Review and maintain product specifications.
• Investigate non‑conformances and implement effective corrective actions.
• Deliver quality and food safety training to production and office teams.
• Coordinate and host customer visits and external audits.
• Produce monthly quality reports, perform trend analysis and present findings to senior management.
• Ensure scheduled environmental swabbing and product testing programmes are completed and compliant.
• Support continuous improvement initiatives across the business.

Required profile

• Previous experience as a Quality Manager or in a senior technical role within food manufacturing.
• Strong understanding of food quality systems and standards, including BRCGS, RSPO, GMP and HACCP.
• Experience hosting external audits and working with retailer standards.
• Excellent attention to detail with a methodical, organised approach.
• Strong communication and interpersonal skills for building effective internal and external relationships.
• Proficiency in Microsoft Office, particularly Excel and Word.
• Ability to work confidently in a fast‑paced manufacturing environment.
• Friendly, flexible, reliable and proactive in problem solving.
• Desirable: Level 3 HACCP qualification, Level 3 Food Safety qualification, experience in co‑packing or food manufacturing.

Required skills

• BRCGS
• RSPO
• GMP
• HACCP
• Microsoft Excel
• Microsoft Word