Quality Systems Manager – Nursing Homes (Fixed-Term)

About the role

We are recruiting a Quality Systems Manager for a specialist nursing home provider with a small portfolio of services across the South. This is an excellent opportunity for someone who enjoys combining quality systems, governance, compliance and data analysis to identify risks, strengthen assurance processes and drive continuous improvement. Based just outside Portsmouth in Hampshire, you will work closely with operational and clinical teams, taking ownership of the Quality Management System and ensuring robust quality and governance processes are embedded across all services.

Key responsibilities

• Lead and continually improve the organisation’s Quality Management System (QMS).
• Oversee quality assurance frameworks, audits, compliance reviews and governance processes.
• Analyse quality, incident, safeguarding, compliance and performance data to identify trends and risks.
• Develop and provide quality dashboards, KPIs and assurance reports for senior leadership.
• Support investigations, root cause analysis, risk management and corrective/preventative actions (CAPA).
• Lead quality system audits and support regulatory reviews.
• Drive improvement projects and embed best practice across the organisation.

Required profile

• Experience managing or developing a Quality Management System.
• Strong knowledge of quality assurance, governance, audit and compliance.
• Ability to interpret quality and performance data and turn it into improvement actions.
• Experience producing dashboards, KPIs or governance reports for senior management.
• Knowledge of risk management, root cause analysis and continuous improvement.
• Experience using quality, audit, incident management or compliance software.
• A Level 5 qualification or equivalent experience in Health & Social Care, Quality Management, Healthcare Governance or Leadership.