Reception Administrator
Venn Group · Hatfield
Job description
About the role
We are looking for a professional Reception Administrator to be the first point of contact for residents, visitors and stakeholders at a busy supported housing service in Hertfordshire. You will deliver a high‑quality front‑of‑house service while supporting the team with a range of administrative duties.
Key responsibilities
- Manage reception desk and telephone enquiries.
- Maintain accurate records and databases.
- Support housing administration, referrals and processing of bookings.
- Handle charges, general correspondence and day‑to‑day service operations.
- Provide excellent customer service to residents and visitors.
Required profile
- Previous experience in administration and customer service.
- Strong communication and organisational abilities.
- Professional, empathetic and able to maintain confidentiality.
- Willingness to obtain an Enhanced DBS if successful.
Required skills
- Proficiency in Microsoft Office.
What we offer
- £12.71 per hour.
- 37.5‑hour week on a four‑day rota, including weekends and bank holidays.
- Potential for permanent employment after an initial three‑month period.
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Published 1 month ago
Expires 5 days from now
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Venn Group
Hatfield