Reception Team Member – Full‑Time

About the role

Join the friendly team at Travelodge Rochdale as a Reception Team Member. You will be the first point of contact for guests, ensuring a smooth and welcoming check‑in experience while supporting the daily operations of the hotel.

Key responsibilities

• Greet guests, manage check‑in and check‑out procedures, and issue room keys.
• Process cash payments, handle banking transactions and maintain accurate records.
• Conduct regular fire‑safety and security walks throughout the property.
• Assist housekeeping, food & beverage and other departments during busy periods.

Required profile

• Friendly, customer‑focused attitude with a willingness to learn.
• Flexible availability to work various shifts, including weekends.
• No prior experience required – full training provided.

Required skills

What we offer

• Fun, supportive team environment with flexible working.
• 50 % discount on rooms, food and drink plus friends‑and‑family discounts.
• £50 Travelodge voucher on each work anniversary.
• Pension scheme with 8 % total contribution (3 % employer).
• Discounts with high‑street retailers and mobile providers.
• Opportunities to progress into management through the Aspire Programme.
• Team incentive schemes, regular rewards and recognition activities.