Receptionist & Administrator – Front‑of‑House & Office Support

About the role

We are seeking a highly organised, customer‑focused Receptionist & Administrator to be the first point of contact for a vibrant, multi‑tenanted innovation centre in East London. The role combines front‑of‑house duties with a range of administrative and facilities responsibilities, supporting both visitors and senior stakeholders.

Key responsibilities

• Welcome visitors, tenants and contractors with a warm, professional manner.
• Manage incoming calls, emails, post and deliveries.
• Coordinate meeting‑room bookings and ensure rooms are ready for use.
• Support events and tenant activities.
• Raise purchase orders and process routine administrative tasks.
• Track invoices and maintain accurate financial records.
• Monitor facilities issues and liaise with relevant teams.
• Maintain office and building supplies.
• Assist with Health & Safety administration and security access processes.
• Provide general administrative support to senior stakeholders.

Required profile

• Excellent communication and interpersonal skills.
• Strong administrative and organisational abilities.
• Confident IT user with experience of Microsoft Office.
• Ability to manage multiple priorities effectively.
• Proactive, professional and customer‑focused approach.
• High attention to detail and problem‑solving skills.
• Previous experience in reception, office administration, facilities coordination or a similar role.

Required skills

• Microsoft Office

What we offer

• Competitive salary of £32,000‑£35,000 per annum.
• 30 days annual leave plus bank holidays.
• Pension scheme.
• Flexible working practices.
• Employee Assistance Programme and wellbeing initiatives.
• Cycle to Work scheme and access to sports facilities.
• Season Ticket Loan Scheme.