Receptionist Business Support Coordinator

About the role

Our client, a growing niche litigation law firm, is looking for a Receptionist Business Support Coordinator to join their busy administration team. You will be the first point of contact for clients and visitors, ensuring a professional and welcoming front‑of‑house experience while supporting the smooth operation of the office.

Key responsibilities

• Greet clients and visitors, manage reception desk, incoming calls and post.
• Coordinate meeting‑room bookings, refreshments and catering for internal events.
• Liaise with building management, facilities contractors and suppliers to maintain a safe, well‑organised office environment.
• Monitor office maintenance, catering, supplies and health‑and‑safety administration, including first‑aider and fire‑marshal duties.
• Maintain shared office and client areas to a high standard.
• Support client onboarding, CRM data entry, matter opening administration and IT asset records.
• Provide administrative assistance to the Operating Partner and support the IT Director with non‑critical projects.
• Assist in planning and delivering marketing, business‑development and social events.

Required profile

• Excellent communication and interpersonal skills with a customer‑focused attitude.
• Highly organised, able to multitask and prioritize competing demands.
• Proactive problem‑solver who can identify and resolve facilities issues.
• Willingness to become an approved first aider and fire marshal.
• Experience working in a professional services environment is desirable.

Required skills

• CRM data entry and maintenance.
• IT administration and asset record‑keeping.
• Proficiency with office software for scheduling, document handling and event coordination.