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Receptionist – Care Home Front Desk

Avery Healthcare Group · Camberley

13 GBP/hour 🇬🇧 English

Job description

About the role

Join the award‑winning team at Camberley Heights Care Home as the first point of contact for residents, families and visitors. You will provide professional, high‑quality customer service while supporting the smooth running of the reception area.

Key responsibilities

  • Answer telephone calls, respond to enquiries and redirect calls to the appropriate staff members.
  • Maintain reception‑related administration, update databases and assist the General Manager as required.
  • Keep the reception area tidy and coordinate with Housekeeping to uphold standards.
  • Handle client complaints and problem‑solve in a courteous manner.

Required profile

  • Demonstrates the values of caring, supportive, honest, respectful and accountable.
  • Excellent verbal and written communication skills.
  • Positive, friendly and welcoming attitude.
  • Experience dealing with client enquiries or complaints.

Required skills

  • Basic computer proficiency.

What we offer

  • Supportive, respectful workplace culture.
  • Opportunities for learning and career development.
  • Competitive hourly rate of £13.

Questions fréquentes

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Published 2 months ago

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Avery Healthcare Group

Camberley