Receptionist – Front of House

About the role

Join Belong’s front‑of‑house team as the first point of contact for visitors, families, and medical professionals at our village‑style care home. You will deliver warm, professional service while maintaining a tidy and secure reception area.

Key responsibilities

• Greet and welcome guests as soon as they arrive.
• Direct visitors to the appropriate person or office.
• Answer, screen, and forward incoming phone calls.
• Maintain a tidy, presentable reception area with necessary stationery and materials.
• Provide accurate information in‑person, by phone or email.
• Receive, sort, and distribute daily mail and deliveries.
• Control access by monitoring the logbook and issuing visitor badges.
• Update calendars and schedule meetings.
• Perform clerical duties such as filing, photocopying, transcribing and faxing.

Required profile

• Positive outlook with a naturally accommodating personality.
• Ability to work both independently and as part of a team.
• Adaptable and able to handle a varied workload.
• Commitment to confidentiality and professionalism.

Required skills

What we offer

• £13.45 per hour (Real Living Wage) with enhanced pay for bank holidays.
• Every other weekend off.
• Paid induction (3 days) and on‑site training.
• Access to on‑site gym, subsidised meals, and free Wi‑Fi.
• Full PPE, LFT & PCR testing, and confidential counselling support.
• Auto‑enrolment pension and career progression opportunities.