Receptionist – Front‑of‑House Specialist

About the role

MNK Group is seeking a professional Receptionist to be the first point of contact for clients, visitors and employees at its newly fitted headquarters on Bishopsgate. The role goes beyond traditional administration, focusing on delivering a five‑star hospitality experience within a corporate environment.

Key responsibilities

• Provide a polished, welcoming reception for all visitors, clients and candidates.
• Maintain the reception area to the highest standards of presentation and cleanliness.
• Coordinate visitor registrations, access procedures and manage meeting‑room bookings, preparation and readiness.
• Handle incoming calls, enquiries, deliveries and courier services efficiently.
• Deliver hospitality services for meetings, senior stakeholders and day‑to‑day office operations.
• Build positive relationships with internal teams, external visitors and clients.
• Anticipate needs, resolve issues proactively and take ownership of the front‑of‑house experience.

Required profile

• Experience in high‑service, professional environments such as luxury hotels, executive corporate reception, hedge funds, investment banks, asset‑management firms or premium airlines.
• Strong organisational and time‑management abilities with keen attention to detail.
• Professional demeanor, discretion and a commitment to exceptional service.

Required skills

• Microsoft Outlook