Receptionist

About the role

We are looking for a friendly, organised Receptionist to be the first point of contact at our Bedford Heights office. Working Monday‑Friday, you will welcome visitors, manage calls and support the team with a range of administrative tasks.

Key responsibilities

• Greet and assist all visitors and customers, ensuring health and safety procedures are followed.
• Handle enquiries with empathy, redirecting or following up as required.
• Manage room bookings, gift voucher requests, reprographics and other business support services.
• Process incoming and outgoing correspondence and assist with purchasing procedures.
• Perform document‑management duties such as scanning, indexing and redacting.

Required profile

• Previous experience in a customer‑focused role, preferably as a receptionist.
• Strong interpersonal and communication abilities with a calm, proactive attitude.
• Ability to work independently, meet deadlines and handle a varied workload.
• Willingness to obtain First Aid training if required.

Required skills

• Microsoft Outlook
• Microsoft Teams
• Microsoft Word
• Microsoft Excel
• Familiarity with CRM systems

What we offer

• Fixed‑term contract until March 2027 (full‑time, 9 am‑5 pm).
• Salary of £25,877.80 per year.
• Opportunity to work in a values‑driven environment that promotes responsibility, empathy, teamwork and ambition.